Ensuring auditability

Traceable processes in change management with Jira

Challenge

Magali Stritzelberger of McDonald's Suisse and her team monitor the correct payment of wages for the 1700 employees across Switzerland.During 2017, Magali realized that a system to track developments in the HR system was needed; the current method was no longer able to meet the auditors' needs.

Solution

On December 8, McDonald's contacted linkyard for a quote to implement and host a brand new Jira-based solution. Due to sensitive data, high security standards had to be met by linkyard. McDonald's required this new system to be operational for all developments from 2018. The detailed requirements were gathered in a workshop on December 14.On December 20, the Jira-based solution was installed in production ready for use. In January, a custom report was added to transparently extract the audit trail. Since 2018, the systems have been running smoothly, including all executed maintenance windows, with a system availability of over 99.9%.
"We wanted to act quickly and decisively. Time was short, but thanks to the great expertise of the team at linkyard, we were able to define all the parameters and what was needed in just one meeting. They then implemented what was discussed efficiently and precisely, so that we were ready in time for the coming year."
Magali Stritzelberger
Senior Payroll Consultant, McDonald's Suisse Management & Services Sàrl

Your contact

Stefan Haller | Managing Partner